"Cambrooke has WONDERFUL customer service. Over the past four years, I've had only two problems and they were both handled professionally, promptly and friendly. Thanks Cambrooke!!!!"
Kelley in Pennsylvania
Shipping and Returns
We are committed to delivering your product quickly and at the lowest possible cost to you. Many of our products are perishable. Our standard shipping method delivers your order within 10 business days anywhere in the continental United States and Canada. You may select next day service at an additional charge. Call or email for shipping quotes to locations outside the 48 states and Canada.
Our fulfillment system is fully integrated with our shipping partner UPS. The secure Cambrooke Foods' Order form validates your shipping address and allows you to track your package from the minute it leaves our facility.
For the continental United States and Canadian provinces, our online store calculates shipping and handling based on the following:
Dry Ship - Order Minimum of $30
If your order contains only dry ship items, your order is processed using the dry ship rates listed below. Allow up to ten (10) business days from the time you place an order to receive your shipment. "Dry foods" don't count toward the cold ship minimum. For US shipments, bread products are now dry ship products.
| Order Price | S&H Price |
|---|---|
| $30.00 - $74.99 | $9.89 |
| $75 - $124.99 | $16.49 |
| $125 - $199.99 | $21.99 |
| $200 - $274.99 | $27.49 |
| $275 + | see store shopping cart |
Cold Ship - Order Minimum of $50
If your order contains any cold ship items, your entire order is processed using the cold ship rates listed below. Allow up to ten (10) business days from the time you place an order to receive your shipment. If the order contains any "cold ship" foods, then it must contain a minimum of $50 in COLD SHIP foods.
Our cold and refrigerated products are carefully packaged in foam coolers and arrive fresh to your door within 3 days of leaving our warehouse. We plan our cold shipments to avoid weekends (Saturday, Sunday, and holidays are not counted as shipping days). We reserve our right to ship cold and dry items in the same container.
| Order Price | S&H Price |
|---|---|
| $50.00 - $74.99 | $20.89 |
| $75 - $124.99 | $27.49 |
| $125 - $199.99 | $42.89 |
| $200 - $274.99 | $51.69 |
| $275 + | see store shopping cart |
Returns
Should you have a problem with your shipment, please contact our customer service center at (866) 456-9776 to receive instructions and an RMA number to credit your account. We aim for your complete satisfaction. Any returns or corrections must be filed with Cambrooke Foods within 14 days of receiving your order.
